Newcastle Airport (NTL) Car Hire

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Newcastle Airport (NTL)

The rental car counters are located in the arrivals hall of the airport terminal.

Location Services

  • You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!

  • After-hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

  • Unavailable at this location

    Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.

  • Unavailable at this location

    No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!

Rental Policies

  • Each additional driver is charged at a flat fee per day of AUD 3.50 which excludes Location Fee and GST. The fee is capped at 6 days. For Enterprise and National bookings additional drivers are included.

  • Serviced by Redspot Enterprise

    After Hours Service Pickups- Afterhours pickup service is not available at this location. Staff will be on site to meet customers for a pre booked reservation where a flight number is provided in the case the flight is delayed.
    After Hours Service Drops- for Afterhours returns, the vehicle should be parked in the dedicated bays, locked and the key returned to the key return box located at the counter. In the event the Terminal building is closed, customers must contact the Terminal Operations Command Center by phone 0417 281 866, to arrange the return of the key to the key return box at the rental counter.

  • Minimum driver age of 21 years old. There is no maximum age, however under 25 years old will only be able to reduce their damage liability to AUD 330.00.
    A young driver surcharge of AUD 14 per day which excludes Location Fee and GST applies to all Drivers aged between 21-24 years old.
    Drivers aged between 21-24 are restricted to vehicles ECMR, ECAR, CDAR and IDAR only.
    All drivers must have held their licence for a minimum of 1 - one - year. If any driver is on a probationary licence there is an additional Probationary Licence Fee of AUD 17 per day which excludes Location Fee and GST.

  • The Renter must not use the Vehicle outside the Permitted Area of Use. If the renter takes the Vehicle outside the Permitted Area of Use their Liability for any loss or damage will increase and any optional damage waiver selected void.

    For Vehicles rented in Queensland, New South Wales, Australian Capital Territory, Victoria, Tasmania and South Australia, the permitted area of use does not include Western Australia or the Northern Territory.

    Vehicles may not be driven above the snow line from June to October, on beaches, in watercourses or rivers.

    Permitted Area of Use” means the area in which the Vehicle may be driven. The Permitted Area of Use is limited as follows
    1. For those Vehicles-hired outside the Northern Territory and Western Australia, the Permitted Area of Use does not include the Northern Territory or Western Australia.
    2. For those Vehicles hired from the Northern Territory, the Permitted Area of use does not include any other States or Territories of Australia.
    3. For those Vehicles hired in the Northern Territory, the Permitted Area of use does not include driving on the road to Jim Gorge and Twin Falls or north of the Oodnadatta Track including the following areas: Mount Dare, Dalhousie Springs, Witjira National Park and Pedirka Desert.
    4. For those Vehicles hired from Western Australia, the Permitted Area of Use does not include any other states or Territories of Australia and does not include any place further north or East than Exmouth or further east than Kalgoorlie-Boulder Township or Esperance.
    5. The Permitted Area of Use in Queensland does not include any place further north than Cooktown or in a westerly direction beyond Chillagoe and Georgetown. The Permitted Area of Use does not include the Bloomfield Track coastal route between Cape Tribulation and Cooktown or Fraser Island and Stradbroke Island.
    6. The Permitted Area of Use in South Australia does not include any place further north than Wilpena or in a westerly direction beyond Ceduna.

  • All vehicles rented come with a standard cover as below

    Economy ECAR,ECMR, Compact CDAR, Intermediate-Midsize IDAR, Fullsize FCAR AUD 4400.00
    Intermediate-Midsize SUV IFAR, Fullsize FDAR, Premium Van PVAR AUD 5500.00

    Your Loss or Damage Liability LDL, is the amount payable by you in the event of loss or damage to the Vehicle even if you are not at fault. Your liability includes damage to the vehicle, damage to other vehicles, a Claims Administration Fee, loss of use, towing and more.  For a small daily fee you can reduce your damage liability. With the purchase of CDW Collision Damage Waiver you will only be liable up to the nominated liability for the cost of repair to your vehicle or any 3rd party vehicle or property.

    Economy ECAR,ECMR, Compact CDAR, Intermediate-Midsize IDAR, Fullsize FCAR AUD 25 excluding Location Fees and GST per day reduces your damage liability to AUD 400.00
    Intermediate-Midsize SUV IFAR, Fullsize FDAR, Premium Van PVAR AUD 28 excluding Location Fees and GST per day reduces your damage liability to AUD 600.00

    If another person has caused the damage; Enterprise-Redspot will attempt to recover all costs from that person or his, her insurer. The amount paid by you towards damage liability will be refunded to you to the extent Enterprise-Redspot is successful in recovering all costs.
    Where the Vehicle is hired from a remote Location and driven between sunset and sunrise outside a city province, and loss or damage is the result of a single vehicle accident the renter will be liable for all losses incurred.

  • Possible to and from most locations. One way drop fees apply for all valid one-way rentals in Australia. No one ways into or out of Northern Territory, Western Australia and Tasmania

    In the event that the renter returns the vehicle to a location that differs from the one noted on the original rental agreement, then RedSpot Car Rental reserves the right to charge a relocation fee based on the KM distance table below.

    From 01 KMS - To 50 KMS - Charges -ex Location Fee and GST- 40.00 AUD
    From 51 KMS - To 250 KMS - Charges -ex Location Fee and GST- 250.00 AUD
    From 251 KMS - To 500 KMS - Charges -ex Location Fee and GST- 500.00 AUD
    From 501 KMS - To 750 KMS - Charges -ex Location Fee and GST -800.00 AUD
    From 751 KMS and up - Charges -ex Location Fee and GST- 1000.00 AUD-max charge

  • Vehicles are supplied full and must be returned the same or a refueling fee will be charged (determined by the location).

  • Customers must present a full valid driving licence which has been held for a minimum of 3 years. Driving license can be from any country. If the license is not in English, an international drivers license must be presented along with drivers license from country of origin. Self drive service only.

  • A valid credit card or debit card must be provided for all rentals. For payments we accept all major credit cards, debit cards and cash and for deposits we only accept all major credit cards, debit cards but not cash. Charges for options and coverage must be settled at the commencement of the rental together with a deposit bond. The credit card holder is listed as the hirer and must be present at the time of rental commencement. The credit card deposit by way of authorisation is AUD 200.00.

    A credit card fee applies as follows and is applicable to all rental charges excluding the deposit bond including any optional items purchased and damage liability charges. There is no refund of credit card surcharges

    Redspot and Alamo
    American Express, Diners Card - 4.50 pct Excluding GST
    Visa, MasterCard - 1.50 pct Excluding GST

    Enterprise
    All credit cards - 0.80 pct Excluding GST

    National
    All Credit Cards - 0.00 pct

    Union Pay Cards
    We are now able to accept Visa and MasterCard that have the Union Pay logo on the card. Unfortunately at this time, we are unable to accept a Union Pay card that has been branded only by Union Pay. These cards start with a 6, 8 or 9.

    To ensure you accept only the correct card, please take note of the following -All three items MUST be present on either the front or back of the card to be accepted-
    1. The China Union Pay logo is a red, blue, green striped logo and will be found on the front of the card.
    2. The Visa Credit card logo is the standard silver hologram of the Visa Dove this can be found either on the front or back of the Credit card. This hologram indicates to staff that the card is a credit card. Union Pay Debit cards do not have the hologram. Debit cards are NOT accepted at this time.
    3. The standard Visa logo will be located on the front of the card and has the word VISA in blue and gold. Important Single branded Union Pay Debit cards have a CUP logo only. See examples shown below. They do not have a hologram, or any other bank logo.

  • This is the roadside assistance service that kicks in where standard breakdown service ends. Premium Roadside Assistance covers those times when you just need a helping hand to get on your way, like fitting a spare tyre or opening a car with the keys locked in.

    Services offered in the Premium Roadside Assistance program include-
    -Change a flat tyre, install vehicles spare tyre
    -Lockout service if you are locked out of your car
    -Fuel delivery - up to 15 litres at no charge if you run out of fuel
    -Jump starting your car if the battery is run flat  i.e lights left on
    - 150 AUD of accommodation or transport costs. Reimbursement of expenses as a result of rental car breakdown

    Premium Roadside Assistance is there to help you 24 hrs 7 days a week. For a daily fee of 3.50 AUD for all car groups, customers save on all of the above and receive total peace of mind. 

    Please Note- Premium Roadside Assistance will coordinate provider services for you. You will need to be present with the vehicle for Premium Roadside Assistance services to be provided.  The relevant phone number to contact can be found on the rental agreement wallet which you will receive when collecting your vehicle.

  • We accept current Australian, International and overseas licences. Overseas licences that are not easily identifiable as a drivers licence must be accompanied by an International Licence or English translation. Valid drivers licence must be held for a minimum of 12 months.

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