Edmonton International Airport (YEG) Car Hire

All additional drivers must meet all rental requirements.

Additional drivers must appear at the rental counter with the primary renter.

Additional drivers must sign the rental agreement.

An additional daily fee may apply for any Additional Drivers.

The additional driver can only be added to the contract at the pick up location.

Note:  State law in California, Illinois, Missouri, Nevada, Oregon, and Wisconsin allow the spouse to be an automatic authorized driver as long as renter requirements are met.

Key Drop available at rental counter after hours. (hours of operation are 7am - 10pm daily ) AH - 10 P - 7 A)
If returning after hours, please place the keys only in the Alamo return drop box located at the rental counter inside the Rental Car center in the lower level parkade.

Minimum age to rent a vehicle is 21, except in NY and MI, where the minimum age to rent is 18.

Rental rates may be higher for renters and additional drivers under the age of 25.

Certain specialty and larger sized vehicles may not be available for rentals when the renter or additional driver is under 25.

This reservation is being made with a Contract ID number (CID) assigned to a Corporate Account for use exclusively by its eligible renters. Use of this CID by individuals other than eligible renters is prohibited and may result in disciplinary action. Renters using this CID may be required to show proof of employment or authorization (such as a business card, current email with company domain, work order, etc.). Questions about acceptable proof of employment or authorization should be directed to your Travel Manager.

A credit card guarantee is required at certain times of the year in order to reserve a car.

Certain car types require a credit card guarantee year-round.

If your reservation required a credit card in order to book and you need to cancel, please be sure to
give at least 24 hours advance notice to avoid any cancellation fees and/or penalties.

Collision Damage Waiver (CDW) is not insurance.  The purchase of CDW is optional and not required in order to rent a vehicle.

You may purchase optional CDW for an additional fee.  If you purchase CDW we agree, subject to the actions that invalidate CDW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. DW does not apply to damage occurring in Mexico.

When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk. 

One-Way rentals are allowed within Canada and may be assessed a one-time drop charge or mileage charge in addition to the rental rate. This is also known as an 'inter-city' fee.

If there is a drop charge fee, it will be disclosed when you book via the web site and is payable at time of pick-up.

The return location is indicated on your rental agreement. The cost of the rental reflects the return of the vehicle to that location. Returning the vehicle to a location other than the one indicated on your rental agreement will incur a separate charge.

As a customer, you have a choice as to how you would like to pay for fuel.

Option 1:  Prepay Fuel

• This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.

Option 2:  We Refill

• This option allows the renter to pay Alamo at the end of the rental for gas used but not replace. Price per litre will be higher than local fuel prices.

Option 3:  You Refill

• This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

Important Note:  For Europeans booking in the US and Canada, unless included in the rate package, payment for a tank of gas will be required at time of rental. No refund will be issued for fuel purchased but not used. The total prepaid fuel charge reflected is an estimate based on current prices and the average tank size for the car class reserved, and may change at time of rental.

A credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.

Canada:  The following credit cards are accepted for rentals in Canada: American Express®, MasterCard®, VISA®.

Must meet the location's minimum age requirements.

Present a valid driver's license.

Present a major credit card in renter's name at the time of rental.

Note:  A Credit card is not required to rent in the state of New York. Renters who do not have a credit card will need to complete a cash qualification process in order to rent a vehicle.

Winter tires are offered during certain months and based on availability at the rental location. If you wish to request winter tires ahead of your vehicle reservation date, please contact the rental office directly for availability and pricing.