No shuttle is required. Upon entering the Arrivals Hall turn right and you will see the rental counter after 30 meters.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Please return keys at the counter within opening hours and please drop keys in the key drop box on the door to the rental office outside opening hours vehicle shall be parked at the car rental return area for Alamo.
Minimum rental age is as follows:
23 years: MCMN (Mini), ECMN (Economy), CDMR (Compact), CCMR (Compact), EDMR (Economy), CWMR (Compact Wagon-Estate), IMMR (Intermediate), DXMR (Compact Elite), DCMR (Compact Elite), DWMR (Compact Wagon-Estate) and JMMR (Intermediate Elite).
26 years: IDMR (Intermediate), SDMR (Standard), DDMR (Compact Elite), CWAR (Compact Wagon-Estate), RWMR (Standard Elite), SDAR (Standard), SMMR (Standard), RDMR (Standard Elite), IWMR (Intermediate Wagon-Estate), SWMR (Standard Wagon-Estate), SWAR (Standard Wagon-Estate), SMAR (Standard), FVMR (Full Size Pax Van), GVMR (Full Size Elite Pax Van), SVMR (Standard Pax Van), LVMR (Luxury Pax Van), WVMR (Luxury Pax Van), PVMN (Premium Pax Van), PVMR (Premium Pax Van), CDAR (Compact), LVAR (Luxury Pax Van), FVAR (Full Size Pax Van), IVMR (Intermediate Pax Van) and JVMR (Intermediate Elite Pax Van).
28 years: MBMR (Mini), PDMR (Premium), PWMR (Premium Wagon-Estate), LDAR (Luxury), PDAR (Premium), LEAR (Luxury), XSAR (Special Sport), LWAR (Luxury Wagon-Estate), XDAR (Special), IFMR (Intermediate 4x4), CXAR (Compact), MTMR (Mini Convertible), SFAR (Standard 4x4), LCAR (Luxury), UTMR (Premium Elite) and UEMR (Premium Elite).
There is no maximum age limit. Young drivers surcharge is DKK 76.00 per rental, excl vat, for drivers between 23-25 years (Inclusive).
Please note: the young drivers surcharge will only display as per day, so the price for this will be corrected at time of pickup if applicable.
One-ways are available between Aalborg, Billund and Copenhagen. From Copenhagen to Aalborg and Billund the fee is 500 DKK plus VAT. One-ways from Aalborg and Billund to Copenhagen is charged a fee of 800 DKK plus VAT. One-ways between Copenhagen Airport and Copenhagen downtown location have a fee of 200 DKK plus VAT.
Alamowill supply you a car with a full tank of petrol. Customers must return the car with a full tank of petrol or refuelling charges will apply.
All major credit cards are accepted (American Express/Diners Club/MasterCard/Visa). National chargecards are accepted.
Cash rentals are not accepted.
A credit card is always required for deposits, and the deposit is held on the card until the vehicle is returned. The deposit required on an inclusive product is approx 3,000 DKK higher than the full rental cost and the deposit required on an exclusive product is between 15,000-20,000 higher than the full rental cost and is dependant on the car type booked.
Two credit cards are required when renting the following car groups: PDMR (Premium), PWMR (Premium Wagon-Estate), FVAR (Full Size Pax Van), IFMR (Intermediate 4x4), LCAR (Luxury), LDAR (Luxury), LEAR (Luxury), LWAR (Luxury Wagon-Estate), LVAR (Luxury Pax Van), MTMR (Mini Convertible), PDAR (Premium), SFAR (Standard 4x4), UEMR (Premium Elite), UTMR (Premium Elite), XDAR (Special), XSAR (Special) and one of the credit cards presented must be either an American Express or Diners Club card and must be in the same name.
All renters and additional drivers must be 19 or older, have a valid drivers license and a major credit card in their name. All drivers between the ages of 19 - 24 will have a young driver fee attached. International renters must also provide a valid passport. The primary renter must provide a major credit card in their own name. Additional ID or further identifications may be requested.