Copenhagen Airport (CPH) Car Hire

There will be an additional charge of 50 DKK per day including VAT for each additional authorized driver. All rental conditions apply to each additional driver. Additional drivers must appear at the rental counter with the primary renter.

Follow the signs for rental car return and Park House 10. The vehicle should be parked in Park house 10 in a spot marked for Alamo Rent a Car. Lock the car and deposit the keys in the drop box labelled Alamo.

All renters and additional drivers must be 19 or older. The young driver fee for drivers between the ages of 19 - 24 is 100 DKK per day plus VAT.  Renters between the ages of 19 - 24 may rent all car groups except intermediate monospace, full size, premium and luxury.

Cross border is allowed to all Western European countries (except UK & Ireland) and at no extra cost.

Driving into Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovak Republic, former USSR and former Yugoslavia is not allowed.

Insurance is not valid for any damage or theft in these countries and the customer will be liable for the costs in these cases.

If driving into Sweden or Norway, from November to March, it is mandatory to book Snow Tyres.

Please be advised that due to a change in law in Germany, it is mandatory for all vehicles crossing the border into Germany to have winter tyres fitted during the Snow & Icy conditions. Customers will be fined on the spot if they are stopped by police and found to not have the appropriate winter tyres.

Collision Damage Insurance is an optional coverage which reduces the renters financial responsibility in the event of damage to the rental vehicle subject to the terms and conditions of your rental contract and applicable laws.  This insurance product does not include damage to the undercarriage, the tires or windshield of the vehicle.   It is available for an additional fee ranging between 75 - 100 DKK per day and reduces the excess for damage of the vehicle from 5,000 DKK to 3,000 DKK.

One-ways are available between Aalborg, Billund and Copenhagen. From Copenhagen to Aalborg and Billund the fee is 500 DKK plus VAT. One-ways from Aalborg and Billund to Copenhagen is charged a fee of 800 DKK plus VAT. One-ways between Copenhagen Airport and Copenhagen downtown location have a fee of 200 DKK plus VAT. 

All vehicles are delivered with a full tank of fuel and should be returned in the same condition.  If a vehicle is returned with less than a full tank of fuel, the rental will be charged 30 DKK per liter of fuel when refueling.

Tire and Windshield protection is an optional coverage which reduces the renters financial responsibility in the event of damage to the undercarriage, the tires or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 25 DKK per day and reduces the excess for damage the undercarriage, the tires or windshield of the vehicle from 5,000 DKK to 0 DKK.

Customers must present a full and valid driving license which has been held for a minimum of one year. The rates are not valid for Danish residents as they are based on tax free cars.

A Cross Border rental is considered a vehicle picked up in Denmark taken across an International border and returned to the same pick-up location. Cross Border travel is permitted into Sweden and Norway at any time.  Cross border travel is allowed Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Portugal, San Marino, Spain, Switzerland, United Kingdom and Vatican City with prior notification and approval by the branch.  Cross Border travel outside of the countries listed is not allowed at any time.  Additional information will be provided at the time of pick up regarding the rules and regulation of cross border travel. A penalty fee of 20,000 DKK plus the cost of transporting the vehicle back to Denmark will apply for an unauthorized drop of the rental vehicle.   The purchase of Roadside Assistance Protection is mandatory when traveling outside of Denmark.

Personal Accident Insurance is an optional coverage which covers the driver and all passengers of the rental vehicle in the event of an accident up to 120,000 DKK in the event of  death, up to 1,000,000 DKK in the event of disability and up to 10,000 DKK if medical treatment is needed.  This protection is subject to the terms and conditions of your rental contract and applicable laws.  It is available for an additional fee of 30 DKK per day.

Super Personal Accident Insurance is an optional coverage which covers the driver and all passengers of the rental vehicle in the event of an accident up to 120,000 DKK in the event of  death, up to 1,000,000 DKK in the event of disability and up to 10,000 DKK if medical treatment is needed.  In addition it covers any baggage that is stored in the locked trunk of the vehicle up to 30,000 DKK with a maximum of 10,000 DKK per each piece of luggage.  Jewelry, mobile devices, personal computers, cash, art and fur are not covered. The purchase of Personal Accident Insurance is required to purchase Super Personal Accident Insurance.  This protection is subject to the terms and conditions of your rental contract and applicable laws.  It is available for an additional fee of 30 DKK per day.

A valid credit card in the name of the renter is required for a deposit, which will be held on the card. American Express, MasterCard, Visa and Diners Club credit cards are accepted for deposit at the time of rental and for payment at the end of the rental. Debit cards and cash may only be used at the end of the rental for final payment. Travelers checks are not accepted at any time.

Roadside assistance is provided by Falck on behalf of Alamo.  Roadside assistance is available 24-7 by calling the number stated on the rental contract. Fees for service may range from 1500 DKK - 5000 DKK.  Roadside Assistance Protection may be purchased in order to lessen the fees associated with flat tires, lockout service, fuel service and key replacement.  This protection is subject to the terms and conditions of your rental contract and applicable laws.  It is available for an additional fee of 25 DKK per day. The purchase of Roadside Assistance Protection is mandatory when traveling outside of Denmark.

All renters and additional drivers must be 19 or older, have a valid drivers license and a major credit card in their name. All drivers between the ages of 19 - 24 will have a young driver fee attached.  International renters must also provide a valid passport.  The primary renter must provide a major credit card in their own name.  Additional ID or further identifications may be requested.