You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
After Hours returns - Please proceed to the Garage Pancaldi located in Via Amendola 9, Bologna, 190 metres from the Alamo Counter. After hour returns are allowed only from 7AM to 8AM and from 7PM to 11PM. Before or after that time, the garage is closed so drop offs are not allowed. Customer should give the keys to the garage attendant.
Age Requirments - Young Drivers
Mini through Economy car groups -MDMR and EDMR- are available for 19 years old renters.
Compact, Intermediate , Convertible and Economy Special car groups -CDMR, IDAR and IDMR,- are available for 21 years old renters. Fullsize vans and Standard car groups -FVMR, SWAR and SWMR- are available for 25 years old renters. Luxury car groups -LWAR- are restricted to 27 years old or older. A young drivers fee of 22.00 EUR excluding VAT and airport or railway fees where applicable apply to 19-21 years old renters. A young drivers fee of 11.00 EUR excluding VAT and airport or railway fees where applicable apply to 22-24 years old renters. Young Drivers fee does not apply for Renters aged 25 years or older. The maximum age to rent in Italy is 74. On completion of the booking, it is recommended to carefully check the local Terms and Conditions.
RENTER IS ALLOWED TO DRIVE THE VEHICLE ONLY IN THE COUNTRIES INCLUDED IN THE FOLLOWING LIST ITALY, VATICAN CITY, SAN MARINO, FRANCE, SPAIN, ANDORRA, GIBRALTAR, PORTUGAL, UNITED KINGDOM, IRELAND, GERMANY, BELGIUM, HOLLAND, LUXEMBOURG, THE PRINCIPALITY OF MONACO, SWITZERLAND, AUSTRIA, NORWAY, SWEDEN, FINLAND, DENMARK, LIECHTENSTEIN, SLOVENIA, CROATIA, MONTENEGRO, CZECH REPUBLIC, SLOVAKIA. IN CASE OF TOLLS OR TRAFFIC FINES, AN ADMINISTRATIVE CHARGE MAY APPLY.
DAMAGE WAIVER REDUCES THE COSTS ASSOCIATED WITH DAMAGE OF THE VEHICLE SUBJECT TO THE TERMS AND CONDITIONS OF YOUR RENTAL AGREEMENT. AN EXCESS AMOUNT RELATED TO EACH CAR CATEGORY APPLIES. CDW DAILY RATES ARE 35 EUR OR LESS AND EXCESS RANGES ARE 2200 EUR OR LESS DEPENDING ON CAR CATEGORY. IN CASES OF DRIVER NEGLIGENCE OR IN VIOLATION OF APPLICABLE LAWS, ROAD REGULATIONS OF THE COUNTRY WHERE THE VEHICLE IS BEING DRIVEN CDW COVERAGE IS INVALID. IN THESE CASES THE RENTER WILL INCUR THE ENTIRE FINANCIAL LOSS SUFFERED BY THE LESSOR.
Delivery and collection service is available on-request. You can kindly contact our Reservation Center calling the following number +39.02.43.02.01 or using email address info@locautorent.com.
DOMESTIC ONE-WAYS AMONG MAINLAND LOCATIONS, AMONG SICILY LOCATIONS, AMONG SARDINIA LOCATIONS AND FROM AND TO SICILY COST 60 EUR PLUS VAT AND RAILWAY OR AIRPORT FEES WHERE APPLICABLE. ONE-WAYS FROM AND TO SARDINIA COST 500 EUR PLUS VAT AND RAILWAY OR AIRPORT FEES WHERE APPLICABLE. CAR GROUPS IDMR, IDAR, LWAR ARE MOSTLY AVAILABLE IN NORTHERN AND CENTRAL ITALY LOCATIONS AND IN ISLANDS. ONE-WAYS FROM THESE LOCATIONS TO SOUTHERN ITALY LOCATIONS NAPLES-NAP, BARI-BRI, BRINDISI-BDS, LAMEZIA TERME-SUF AND REGGIO CALABRIA-REG IS THEREFORE PROHIBITED FOR CAR GROUPS E IDMR, F IDAR AND L LWAR. FOR OTHER CAR GROUPS ONE WAYS ARE ALLOWED.
All vehicles are delivered with a full tank of petrol and must be returned in the same condition. If the vehicle is returned with less than a full tank, in addition to petrol shortage an extra charge of 35.00 EUR plus railway or airport fees and VAT for refueling service will apply.
All major credit cards are acceptable as well as vouchers. Debit cards and cash are not accepted. Deposit, all customers and required to place a deposit taken in the form of a credit card imprint. Deposit is based on the theft excess amount and 100 EUR for fuel, this amount increases when optional extras are purchased locally. Purchasing the ZEP coverage will result in a lower deposit. The deposit ranges from 1100 to 2600 EUR depending on vehicle class without ZEP coverage and from 450 to 950 EUR with ZEP coverage.
RENTAL LOCATIONS DO NOT PROVIDE DIRECT ROADSIDE ASSISTANCE TO THE CUSTOMER. THIS SERVICE IS HANDLED BY AN ITALIAN ROADSIDE ASSISTANCE COMPANY (ACI GLOBAL) ON BEHALF OF THE RENTAL LOCATION. THIS SERVICE IS AVAILABLE 24/7. FREE TOLL ASSISTANCE NUMBER (ONLY WITHIN ITALY) 800.020.670. INTERNATIONAL ASSISTANCE NUMBER +39.02.66165125. ROADSIDE ASSISTANCE IS PROVIDED WITH THE RENTAL IN CASE OF MECHANICAL BREAKDOWN NOT DUE TO DRIVER NEGLIGENCE OF WILLFUL MISCONDUCT. CUSTOMERS HAVE THE OPTION TO PURCHASE ROADSIDE PLUS WHICH INCLUDES FREE TOWAGE IN CASE OF ACCIDENT. ROADSIDE PLUS IS AVAILABLE FOR AN ADDITIONAL CHARGE OF 2.00 EUR PER DAY PLUS AIRPORT/ RAILWAY FEES. WITH BOTH ROADSIDE ASSISTANCE AND ROADSIDE PLUS THE CUSTOMER WOULD BE RESPONSIBLE FOR THE COST OF THE TOWING IF BREAKDOWN OR ACCIDENT WAS A RESULT OF DRIVER NEGLIGENCE OR WILLFUL MISCONDUCT.