Your rental will be serviced by Enterprise Rent A Car. Please follow signs to the rental car facility located in the main terminal building. The Alamo rental counter is located near the baggage claim area. Please proceed to the counter to collect vehicle keys and your rental agreement. No shuttle is required.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Rental conditions apply to all additional drivers. An additional driver surcharge at a rate of 4.06 Eur per day maximum 40.60 Eur per rental excluding vat will apply to each additional driver.
Return vehicle to the Alamo returns parking garage. Lock the vehicle and place keys in the key box located by the rental counter. Serviced by Enterprise Rent A Car.
PORTUGAL MAINLAND AND MADEIRA ISLAND - Minimum rental age is 18 years for vehicle groups Mini MCMR, Economy EDMR and Compact CDMR.
A young drivers fee for drivers aged 18 to 20 years is applicable only on vehicle groups Mini MCMR, Economy EDMR and Compact CDMR.
Minimum rental age is 21 for vehicle groups Compact Automatic CDAR, Compact Wagon CWMR, Intermediate IDMR, Intermediate Wagon IWMR and Convertible FTMR.
Minimum rental age is 21 for vehicle groups Fullsize FDMR, Fullsize Wagon FWMR, Fullsize Van FVMR and Premium PLMR, PMMR.
Maximum rental age is 80.
CDW Collision Damage Waiver limits the renters financial responsibility for loss and damage to the rental vehicle. If Guerin-Alamo rental agreement terms and conditions were not violated, the renter will only be responsible for the applicable excess. CDW is free of charge.
Portugal Mainland one way rentals - domestic one ways
are allowed between all locations in Portugal Mainland.
Drop charge is EUR 65.04 excl VAT, 80 EUR incl VAT, for all car groups
International one ways are not permitted.
Madeira Island one way rentals - domestic one ways
are allowed within Madeira free of charge.
One ways to and from Portugal Mainland are not permitted.
International one ways are not permitted.
Excess Reduction - This product reduces the excess to EUR 300.00, vehicle groups - Mini MCMR and Economy EDMR, and EUR 500.00 all other car groups in cases of a breakdown, accident, acts of vandalism and damage to tires with the rented vehicle. Excess Reduction is available for a daily price ranging from EUR 6.99 to 13.55 per day including VAT depending on the car group with the fee applicable for a maximum of 15 days.
Third party insurance Portugal mainland - 50 million Euros cover Alamo cars in accordance with the insurance certificate. The violation of the Alamo rental agreement terms and conditions or unreported accidents may void this insurance. Madeira Island - 50 million Euros cover Alamo cars in accordance with the insurance certificate. The violation of the Alamo rental agreement terms and conditions or unreported accidents may void this insurance.
Portugal mainland - Cross Border Policy - rentals in Portugal are forbidden to go into the following countries - Algeria, Albania, Balearic Islands, Bosnia-Herzegovina, Cyprus, Belarus, Iran, Slovak Republic, Iraq, Israel, Canary Islands, Montenegro, Moldova, Morocco, Macedonia, Russia, Tunisia, Turkey, Ukraine. Vehicles cannot travel by ferry to other islands Madeira and Azores as the insurance does not cover this. Cross border fee green card this product allows the Guerin-Alamo rental vehicle to travel outside of Portugal in accordance to the cross border conditions specified in the green card. The rental vehicle should always be returned to the location of pickup in Portugal. The cost of this product is EUR 36.90 per rental. If renter drives the rental vehicle cross border without prior authorization and without payment of this supplement they will be penalized EUR 3.00 per km effective from the beginning of the rental and will be responsible for any damage to the rental vehicle. Madeira Island - cross border policy - vehicles can only be driven within the same island.
PORTUGAL MAINLAND - PAI PERSONAL ACCIDENT INSURANCE COVERS THE PASSENGERS AND DRIVER IN THE EVENT OF DEATH OR TOTAL PERMANENT DISABILITY UP TO A MAXIMUM OF EUR 15.000 AND MEDICAL EXPENSES UP TO A MAXIMUM OF EUR 1.500. THE COST OF PAI IS EUR 5,57 EXCL VAT PER DAY FOR ALL GROUPS AT A MAXIMUM OF EUR 83,57 PER RENTAL. MADEIRA ISLAND - PAI PERSONAL ACCIDENT INSURANCE COVERS THE PASSENGER AND DRIVER IN THE EVENT OF DEATH OR TOTAL PERMANENT DISABILITY UP TO A MAXIMUM OF EUR 15.000 AND MEDICAL EXPENSES UP TO A MAXIMUM OF EUR 1.500. THE COST OF PAI IS EUR 5,57 EXCL VAT PER DAY FOR ALL CAR GROUPS AT A MAXIMUM OF EUR 83,57 PER RENTAL.
PORTUGAL MAINLAND - Accepted methods of payment- All major credit cards are accepted as well as vouchers.
IMPORTANT- For all reservations made for rental vehicles under groups K - INTERMEDIATE WAGON ESTATE –IWMR-, L FULL SIZE WAGON ESTATE –FWMR-, G FULL SIZE CAR –FDMR- and H PREMIUM LIMOUSINES –PLMR- the listed requirements below will be mandatory during the time of rental pickup at the branch location.
1 - Two valid credit cards.
2 - Return ticket to the country of origin.
DEPOSITS- All customers are required to place a deposit taken in the form of a credit card imprint. Deposit is based on the Insurance Excess amount and a full tank of fuel except when a FULL CREDIT voucher is presented.
MADEIRA ISLAND - Accepted methods of payment - All major credit cards are accepted as well as vouchers.
IMPORTANT- For all reservations made for rental vehicles under groups K - INTERMEDIATE WAGON ESTATE –IWMR-, L FULL SIZE WAGON ESTATE –FWMR-, G FULL SIZE CAR –FDMR- and H PREMIUM LIMOUSINES –PLMR- the listed requirements below will be mandatory during the time of rental pickup at the branch location.
1 - Two valid credit cards.
2 - Return ticket to the country of origin.
DEPOSITS- All customers are required to place a deposit taken in the form of a credit card imprint. Deposit is based on the Insurance Excess amount and a full tank of fuel except when a FULL CREDIT voucher is presented.
PORTUGAL MAINLAND and MADEIRA ISLAND- Renters must have a full current driving licence valid at least 1 year.
IMPORTANT- For all reservations made for vehicle groups K - INTERMEDIATE WAGON ESTATE –IWMR-, L FULL SIZE WAGON ESTATE –FWMR-, G FULL SIZE CAR –FDMR- and H PREMIUM LIMOUSINES –PLMR- the listed requirements will be mandatory during the time of rental pickup at the branch location.
1 - Two valid credit cards.
2 - Return ticket to the country of origin.