Direction from Dalaman City Center - A representative will be on hand to meet customers in airport arrival hall with an Alamo sign. Shuttle stop is located in front of the international arrival terminal and the customer will be accompanied by the representative to the shuttle. Shuttle journey time from shuttle stop at airport to rental office takes 10 minutes. Customer does not need to call location for shuttle. Emergency phone number is 905533030914.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
After hours drop is only allowed at locations that are open 24 hrs. The rental location must be informed of the return time at the beginning of the rental. If this results in a one way rental an additional fee may apply.
ECONOMY AND ECONOMY ELITE VEHICLES - ECMR, EDMD, EDAR, EDAD, HDMD - INTERMEDIATE AND SEVERAL STANDARD VEHICLES - IDMR, IDMD, IDAR, IDAD, IWMD, IVMD, SDMR, SDMD, SDAD - ARE AVAILABLE FOR RENTERS 21 YEARS OF AGE AND OLDER. A YOUNG DRIVER FEE OF 11.02 EUR EXCLUDING VAT PER DAY WILL APPLY FOR RENTERS UNDER 25 YEARS OF AGE. STANDARD SUVS, PREMIUM AND LUXURY VEHICLES - SFAR, SFAD, PDAR, LVMD - ARE AVAILABLE FOR RENTERS 25 YEARS OF AGE AND OLDER ONLY. THERE IS NO YOUNG DRIVER FEE FOR THESE CAR GROUPS.
CROSS BORDER POLICY. CARS ARE NOT ALLOWED TO BE DRIVEN OUT OF TURKEY AT ANY TIME.
ONE WAY TRAVEL IS AVAILABLE AT THE FOLLOWING LOCATIONS FOR A FEE OF 60 EUR ISTANBUL, ANKARA, ADANA, ANTALYA AND BODRUM. ONE WAY TRAVEL IS ALLOWED BETWEEN ALL LOCATIONS IN TURKEY WITH FEES DEPENDENT ON THE ONE WAY ROUTE. ONE WAY TRAVEL OUTSIDE OF TURKEY IS NOT PERMITTED. ALL ONE WAYS ARE ONLY AVAILABLE UPON REQUEST, PLEASE CONTACT THE RENTAL LOCATION FOR PRICING AND AVAILABILITY.
CROSS BORDER POLICY. CARS ARE NOT ALLOWED TO BE DRIVEN OUT OF TURKEY AT ANY TIME.
ACCEPTED METHODS OF PAYMENT AMEX, DINERS, MASTERCARD, AND VISA ARE ACCEPTED. SECURITY DEPOSITS SD. FOR EACH RENTAL A CREDIT CARD VISA, MASTERCARD, DINERS, AND AMEX IS REQUIRED. DEPOSIT ALL CUSTOMERS ARE REQUIRED TO PLACE A CREDIT CARD DEPOSIT DOWN AT THE TIME OF RENTAL. THE DEPOSIT RANGES FROM 100 EUR TO 350 EUR PLUS THE COST OF THE RENTAL DEPENDING ON VEHICLE CLASS. THE DEPOSIT IS BASED ON EXTENSION DAYS, THE FUEL SERVICE OPTION, AND IT MAY INCREASE AS OPTIONAL EXTRAS ARE ADDED AT THE COUNTER. THE PURCHASE OF CERTAIN COVERAGES MAY REDUCE THE DEPOSIT. DEBIT CARDS, CASH AND OTHER DEBIT CARDS, TRAVELERS CHECKS AND EURO CHECKS ARE NOT ACCEPTED AT ANY TIME. CASH CANNOT BE USED FOR THE DEPOSIT BUT CAN BE USED FOR THE PAYMENT OF THE RENTAL.
IN ORDER TO REQUEST ROADSIDE SERVICE, PLEASE CALL 90 216 44 44 937 TO BE CONNECTED WITH ONE OF OUR ASSISTANCE PROVIDERS. THIS SERVICE IS AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK AND IS FREE OF CHARGE. IN THE INSTANCE OF DRIVER NEGLIGENCE OR VIOLATION OF THE RENTAL AGREEMENT, THE CUSTOMER WILL BE HELD FULLY RESPONSIBLE FOR ANY DAMAGES TO THE VEHICLE AND ASSOCIATED COSTS.
RENTER REQUIREMENTS. ALL DRIVERS AND ADDITIONAL DRIVERS MUST PRODUCE A VALID DRIVING LICENSE AT THE TIME OF RENTAL. IN ADDITION TO A VALID DRIVING LICENSE, ALL THE CLIENTS MUST PRESENT AN IDENTITY CARD OR PASSPORT. IF THE CUSTOMER IS FOREIGN HE OR SHE MUST PRESENT THE PAPER SEAL ON HIS OR HER PASSPORT AT THE RENTAL COUNTER.